Invoices will normally be sent with the delivery of your order. Businesses may apply to open an account, subject to certain criteria. If you order a product which is out of stock, we will advise you and seek your instructions. Please protect your login name and password. You are responsible for orders placed under your login name through this website. While we make strenuous efforts to keep this website up-to-date and free of errors, we will not be bound by incorrect information (e.g. prices) which has been loaded. If we discover a mistake when processing your order, we will contact you and seek your consent to any change required. You are also invited to check the FAQs (Frequently Asked Questions) on many pages of our website.